Freshpet - A focused fulfilment solution
At Vision we provide bespoke fulfilment solutions for unique customers, one of those being the fantastic Freshpet!
Big fish, new pond
Since 2006 Freshpet having been building their reputation as suppliers of high quality natural and healthy pet foods. After such success across the pond it was only a matter of time before we’d see the brand here in the UK and after some preliminary success in selected Tesco and Morrisons stores, Freshpet needed a fulfilment solution that would allow them to take advantage of the online UK market. At the end of december 2020 the Freshpet team approached Vision with the challenge.
First impressions are everything
Immediately, Vision recognised that though Freshpet was enjoying well earned success in the USA, they still needed to break into the consumer market here in the UK, so first impressions meant everything. With this in mind, the Vision team knew that maintaining order integrity, prompt delivery, and agile customer service, would be the key to their online marketplace success.
A focused fulfilment solution
At Vision, we believe we can help take your business to next level with a fulfilment partnership you can rely on, but, don’t just take our word for it…
“Vision has been integral to our direct to consumer offering. We collaborated on the initial offering and evolved the site together to improve our customers shopping experience. We look forward to the next step in our development.”
– Hannah Edwards, Head of EU Marketing