When holding and delivering stock starts to feel too much, especially if you’re running out of space, it may be time to outsource logistics operations to a third-party logistics provider (3PL). These are specialist companies who can manage your logistics and supply chain services.
As your business grows, you may discover you have more to do but with less time to do it. Achieving more sales means more packing, inventory management, customer service enquiries, order processing and delivery requirements. While you also manage your business, marketing, website and your own in-house team, it can be difficult to know what to prioritise and outsource.
Your supply chain should be prioritised. It is your competitive advantage, helping you to source and deliver products quicker and more consistently compared to your competitors.
But when is it the right time to switch?
It’s best to evaluate your current situation. If processes are getting in the way of running your business, don’t wait until you’re overwhelmed with orders to start looking at outsourcing to a third-party logistics provider. Customer satisfaction is linked to your efficient fulfilment.
Four top tips to examine whether it’s the right time for you to find a Third-Party Logistics partner:
Are you getting bigger requests or even complaints from your customers? For example, is there a demand for quicker delivery that you cannot accommodate? Or are vast numbers of returns becoming an issue
If you’re struggling to fulfil orders on time or if you’re receiving complaints about wrong orders. You should explore how 3PL companies can help streamline or fully manage your supply chain. Don’t let the risks of customer needs ruin the reputation of your business. Let your 3PL fulfilment provider give you time to focus on improving your customer experience.
Fulfilment responsibilities are taking up too much of your time
If you spend the majority of your day packing and sending orders with little time left to dedicate to running your business. Or, if fulfilment is preventing you from addressing core tasks in your workflow, you should consider how outsourcing can open up the potentials of growth for your business. Giving you time to work on the bigger picture of your business.
Order demands fluctuate
Are you capable of accommodating the upturn in sales? Are you prepared for Christmas or other seasonal demands and order volumes? Examine whether your resources are capable to deliver your consistent customer experience and purchases on time.
Also, examine whether the fluctuating sales will affect your inventory tracking. If you can’t keep on top of your inventory, storing or even ordering, how can you keep on top of accurate product levels? Outsourcing to a 3PL provider can help take this headache away while being prepared for sales spikes.
Business is going well!
It’s all about supply and demand at the end of the day. If your business is doing well, take the opportunity to excel and grow your operations. Ensure the consistency of your services and customer experience by being able to meet demand, every time. Instead of waiting until you experience the pain points mentioned above, proactively maximise the benefits and capitalise on your growth potential.
It’s case by case to determine the right time. However, don’t wait until your processes are strained to find a 3PL partner. You can even consider outsourcing certain processes of your supply chain such as warehouse management or pick and pack, before they become an issue.
Third-Party Logistics can free your time to focus on company growth, can provide you with strategic advice and streamline your processes to give you the capabilities to grow your supply chain without limitations.
Discover how Vision can help you with your third-party logistics needs.
Please feel free to get in touch with one of our team today and see if it’s the right time for you.